Frequently Asked Questions

Yes! We have a clean and comfortable waiting area with complimentary Wi-Fi and coffee. For quick services like oil changes, you’re welcome to wait. For longer repairs or diagnostics, we recommend arranging drop-off so you don’t have to spend your day at the shop.

We highly recommend scheduling an appointment to ensure we can dedicate the necessary time to your vehicle and minimize your wait. However, we do accept walk-ins for minor services or emergencies and will accommodate you as quickly as possible. For diagnostic work and major repairs, an appointment ensures we have the right equipment and time allocated for your specific vehicle.

We do not currently offer loaner vehicles or a shuttle service. As a family-owned shop focused on providing high-quality, honest service, this allows us to keep our costs down and pass those savings directly to you. We recommend arranging a ride with a friend or family member, or utilizing ride-sharing services like Uber or Lyft for your convenience.

Absolutely. We believe in full transparency. After our initial diagnosis, we will provide you with a detailed, itemized estimate for your approval. We will not perform any work without your explicit consent. If we discover additional issues during the repair, we’ll stop and call you before proceeding – no surprises, ever.

We prioritize using high-quality OEM (Original Equipment Manufacturer) parts or OEM-equivalent components from trusted suppliers like Bosch, ZF, Lemförder, and Continental. We never use cheap aftermarket parts that could compromise your vehicle’s performance or safety. If you prefer genuine dealer parts for any reason, we can accommodate that request.

You can schedule an appointment by giving us a call directly at (980) 272-9020. Our friendly team is ready to assist you in booking a time that works for you. You can also use the contact form on our website and we will get back to you promptly.

DM Motorsports was founded in 2014 by owner Tyler DeJohn. For over a decade, our family-owned and operated shop has been proudly serving drivers in the Mint Hill, Charlotte, and Midland, NC areas with honest and reliable automotive care.

Our hours of operation are Monday through Friday, from 8:30 AM to 5:00 PM. We are closed on Saturdays and Sundays to allow our team to rest and spend time with their families.

We specialize in European vehicles including BMW, Mercedes-Benz, Audi, Volkswagen, Porsche, Jaguar, and Land Rover. We also have extensive expertise in Subaru, including WRX and STI performance models. Our technicians receive ongoing training specific to these brands and we maintain the specialized diagnostic equipment each requires.

We accept all major credit cards (Visa, MasterCard, American Express, Discover), debit cards, and cash. For larger repairs, we can discuss payment arrangements to help you get your vehicle back on the road safely.

We stand behind our work with a comprehensive 12-month/12,000-mile warranty on labor. Parts warranties vary based on the manufacturer – OEM parts typically carry 2-year warranties, while some premium components offer even longer coverage. We’ll explain your specific warranty coverage before any work begins.

While we service all makes and models, we have developed particular expertise in Subaru and Land Rover/Jaguar vehicles. Our technicians undergo continuous brand-specific training and we invest in the latest OEM-grade diagnostic equipment for these specialty vehicles. What truly sets us apart is our commitment to honesty – we will never try to upsell you on services you do not need. We treat your vehicle like it is our own family car.

We are conveniently located at 25 NC-24, Midland, NC 28107, allowing us to proudly serve the Mint Hill, Charlotte, and Midland communities. You can find directions on our Contact page.

We offer the best of both worlds. Our technicians have dealership-level expertise and use the same specialized diagnostic tools for European and Subaru vehicles, but with the personal, honest service of an independent shop. We’re committed to fair pricing and will never try to upsell you on services you don’t need. Plus, our rates are typically 30-50% less than dealership prices.

No. The federal Magnuson-Moss Warranty Act protects your right to choose where your vehicle is serviced. Dealers cannot legally void your warranty simply because you used an independent shop, as long as the work is performed to manufacturer specifications with approved parts – which is exactly what we do. We maintain complete service records that fully support any warranty claims.